How do I locate my loyalty cards?
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You can find your loyalty cards by scanning the QR code provided to you or by clicking the link that takes you directly to your digital card.
How can I earn points on my purchases?
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Simply present your digital loyalty card (with its unique QR code) at checkout. The staff will scan it to credit your account with points.
How do I redeem my rewards?
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Once you have enough points, Simply present your loyalty card again we can deduct points from your account and granting you the reward.
Will the staff see my personal information?
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No. They only see your provided loyalty card name and your unique membership code. none of your persional information is collected.
Which details can business owners access?
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Business owners can view your Loyalty card details, change name, email if you request, and your preference for receiving special offers. They have no access to other personal data.
How can I view my current points balance?
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Your current points total will be displayed with your loyalty card, which is in you digital wallet after you added
Can I transfer my points to someone else?
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No, points are tied to your account and cannot be transferred or shared.
What if I lose access to my loyalty card?
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Loyalty card is stored on your digital wallet and within your own responsibility to keep it safe. we can ony issue you a new one if you are accidentally deleted it. if you want to access and change your card info and retreived when you deleted your digital wallet, this can be done by contact our support team.
Do my points expire?
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Yes. Points may expire based on the terms and conditions for your specific loyalty card. Please review the expiration policy for details.
How do I update my personal information?
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We do not store your personal information, however if you want to do so please contact our support team, we can provide you the account info to log into your account, open the 'Profile' section, make any necessary edits, and save your changes.
